Order Tracking Page

Welcome to Solsero's Order Tracking Page! To track your order, please follow the steps below:

Click here to track your order:https://www.17track.net/en

1. Processing Time: Please note that we require 1-3 business days to process your order. During this time, we carefully prepare your items and package them securely for shipment.

2. Tracking Email: Once your order has been processed and shipped, you will receive an email notification containing tracking information. This email will be sent to the email address provided during checkout. Please check your inbox, including your spam or junk folder, for this email.

3. Check Your Order Status: If you have not received a tracking email within 3 business days of placing your order, or if you have any questions about the status of your order, please contact our customer service team. You can reach us via email at support@solsero.com. Please provide your order number, and our team will be happy to assist you.

4. Track Your Order: If you have received your tracking information, you can track the status of your order by clicking on the tracking link provided in the email. This link will direct you to our tracking page, where you can see real-time updates on the whereabouts of your package.

5. Contact Customer Service: If you encounter any issues with tracking your order or if you have any other questions or concerns, please don't hesitate to reach out to our customer service team. We are here to help and ensure that your shopping experience with Solsero is smooth and enjoyable.

Thank you for choosing Solsero!