Privacy Policy

At Solsero, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect:

  • Personal Information: When you place an order, we collect certain personal information such as your name, email address, shipping address, and payment details. This information is necessary to process your order and fulfill your purchase.
  • Browsing Information: We may also collect non-personal information such as your IP address, browser type, and device information when you visit our website. This information helps us improve our website's functionality and user experience.

2. How We Use Your Information:

  • Order Processing: We use the personal information you provide to process your orders, communicate with you about your purchases, and deliver your products.
  • Customer Support: We may use your information to provide customer support and respond to your inquiries, feedback, or requests.
  • Marketing: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt-out of these communications at any time by following the unsubscribe instructions included in the emails.

3. Data Security:

  • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
  • Your payment information is encrypted using secure socket layer technology (SSL) and stored securely.

4. Third-Party Services:

  • We may use third-party service providers to help us operate our business and website or assist us in analyzing how our services are used.
  • These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Cookies:

  • Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but please note that certain features of the website may not function properly if cookies are disabled.

6. Your Rights:

  • You have the right to access, correct, or delete your personal information at any time. You can also object to the processing of your personal data or request that we restrict the processing of your information.
  • If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us using the information provided below.

7. Changes to This Policy:

  • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

8. Contact Us:

  • If you have any questions, comments, or concerns about our Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at support@solsero.com.

Thank you for trusting Solsero with your personal information.